Information security policy

Kochi.vn is committed to safeguarding your private information. Please read the ‘Privacy Policy’ below to understand the commitments we make in order to respect and protect the rights of our visitors:

Purpose of collecting personal information

Customer’s personal information will be used for one or all of the following purposes:

  • Delivery of products purchased at Kochi.vn
  • Notification of delivery and customer support
  • Providing information related to products
  • Processing orders and providing services and information through our website toidenkochi.com as requested by customers
  • Sending greetings, thank-you letters, product information, etc.
  • Market research (if applicable)
  • Kochi.vn will use the information you provide to support customer account management (if applicable in the future)
  • Confirming and conducting financial transactions related to your online payments (if applicable in the future)

Scope of personal information collection

To access and use certain services at Kochi.vn, you may be required to register personal information with us (Email, Full name, Contact phone number, address, etc.). All information provided must be accurate and lawful. Kochi.vn is not responsible for the legal aspects of the information provided.

We may also collect information about the number of visits, including the number of pages viewed, the number of links clicked, and other information related to connecting to the Kochi.vn site. We also collect information that your web browser (Browser) uses each time you access Kochi.vn, including IP address, browser type, language used, time, and addresses accessed by the browser.

Retention period of information

Customer’s personal data will be stored until there is a request for cancellation or the customer logs in and cancels it. Otherwise, in all cases, the customer’s personal information will be securely stored on Kochi.vn’s servers.

Scope of using personal information

The collected personal information will only be used within Kochi.vn’s internal operations.

Individuals or organizations that may access personal information

Except for cases of using personal information as mentioned in this policy, we promise not to disclose your personal information to any third parties.

We may share your name, address, and phone number with reputable courier services (e.g., Postal Express Delivery) to deliver your orders.

In some cases, we may hire an independent unit to conduct market research projects, and your information will be provided to this unit to carry out the project. This third party will be bound by a confidentiality agreement, under which they are only allowed to use the provided information for project completion purposes.

We may disclose or provide your personal information in the following cases: (a) when requested by law enforcement agencies; (b) in cases where we believe it will help us protect our legitimate rights under the law; (c) in emergency situations and necessary to protect the personal safety of other Kochi.vn members.

Address of the unit collecting and managing personal information

Customer’s personal information is stored online in Kochi.vn’s server system (website owner: Japanese Export-Import and Technology Development Company Limited Liability Company) headquartered at 102 Nguyen Van Troi Street, Mo Lao Ward, Ha Dong District, Hanoi, Vietnam.

Phone: 0246.291.8086

Email: toidenkochi@gmail.com

Website: https://kochi.vn

Methods and tools for consumers to access and edit their personal data

Users can send an email to toidenkochi@gmail.com or call Kochi.vn (0246.291.8086) or access their personal account (if available) to adjust or delete their personal data.

Commitment to the security of personal information

Kochi.vn is committed to ensuring the security of your personal information in every way possible. We will use various information security technologies to protect this information from unauthorized access, use, or disclosure.

Kochi.vn advises you to keep your access password information secure and not to share it with anyone else. If you are using a shared computer, you should log out or close all open website windows.

Use of Cookies:

Kochi.vn may use cookies to personalize and maximize your online browsing experience.

A cookie is a text file placed on your hard drive by a web server. Cookies are not used to run programs or deliver viruses to your computer. A cookie is assigned to your computer and can only be read by a web server in the domain that issued the cookie to you. One of the purposes of cookies is to provide convenience and save your time when accessing or revisiting the website without needing to re-enter available information.

You can accept or decline the use of cookies. Most browsers automatically accept cookies, but you can change the settings to decline all cookies if you prefer. However, if you choose to decline cookies, it may interfere and have a negative impact on some services and features that rely on cookies on the Kochi.vn website.

“Spam” Policy:

Kochi.vn is genuinely concerned about the problem of spam and the sending of deceptive emails pretending to be from us. Therefore, Kochi.vn affirms that we only send emails to you when and only when you have registered or used services from our system.

Kochi.vn commits not to sell, rent, or lease your email to any third party. If you unintentionally receive unsolicited emails from our system due to an unforeseen circumstance, please click on the accompanying unsubscribe link or directly notify the website administrators.

Leave a Reply

Your email address will not be published. Required fields are marked *